As an independent claims adjuster, you don’t have an agency with huge resources to fall back on.In fact, when you factor in your own expenses, pay for independent adjusters can be erratic and a bit nerve wracking. Here are three ways to keep your expenses under control, which will make your life as an independent claims adjuster a bit easier.
Three Steps to Cut Costs
Be as Well Informed As Possible About Claims. No matter what type or types of claims you’re going to handle, it pays to understand what you’re doing and the possible issues and problems that could arise. Not only that, but when you have a solid understanding of the type of claims you’re dealing with, you’ll be able to process them more quickly and complete more claims to increase your success rate. Basically, be as informed and educated about your field as possible.
Lead the Phone Conversation with Claimants. This one kicks in after your claimant has told you the story of what happened. Filing an insurance claim is a stressful experience for the individual on the other end of the phone line. It can help them to give complete information and stay calm when they hear the calm voice of an adjuster who is in control and knows exactly what questions to ask in order to bring about the best outcome for the client.
Consider Hiring Out Some Duties. For an independent adjuster, sometimes the key to success and lower costs is to delegate. When you hire a company for digital transcription services, all you have to do is start the recording and submit it for transcription before moving on to process your next claim. The right transcription company can provide you with copies that are guaranteed accurate.
Keeping costs under control is one factor in a claims adjuster’s success and time is another. Finding a full service transcription company, like Echo Documentation Solutions can help to lessen the stress of working on your own and help you manage your time better.
Image by : David Castillo Dominici